Integrated Service Delivery Officer

About the role

This is an Integrated Service Delivery Officer role with the World Health Organization, based in its Somalia Country Office. The post supports the scaling up of the Essential Package of Health Services (EPHS) through a primary health care approach, working across the continuum of care for all age groups. The officer reports for oversight to the WHO Representative to Somalia and receives technical guidance from the UHC coordinator.

What you will do

• Help design innovative technologies for joint delivery of the EPHS, drawing on national standard treatment guidelines, the essential medicines list and other international standards.
• Facilitate the preparation of licensure and accreditation arrangements, supportive supervision and other tools needed to put the EPHS into operation.
• Guide the creation of a capacity-building programme for managers covering planning, organisation, management and monitoring of integrated essential services.
• Support supervision and monitoring of EPHS implementation.
• Produce knowledge products connected with EPHS implementation.
• Establish and support a community of practice on EPHS for Somalia.

What you need

• A bachelor's degree in medicine or an equivalent qualification from an accredited, recognised institution.
• At least 3 to 5 years of progressive professional experience managing or supporting integrated health service delivery, health system strengthening, or RMNCAH or nutrition portfolios, particularly in a developing or crisis-affected country.
• Thorough knowledge of EPHS development and implementation.
• Proficiency in digital health tools, data visualisation packages and health information software.
• Fluent English is required.
• Basic Arabic is desirable.
• A master's degree in public health, health policy or health systems management is desirable.
• Prior collaboration with UN entities or prominent international NGOs is desirable.
• WHO global competencies: teamwork; respecting and promoting individual and cultural differences; communication; producing results; moving forward in a changing environment.
• UNV values: inclusion, integrity and volunteerism as tools for community-level resilience and sustainable local capacity.

Experience

The notice asks for 3 years of relevant experience overall, and specifies 3 to 5 years of progressive professional experience in managing or supporting integrated health service delivery, health system strengthening, or RMNCAH or nutrition portfolios, particularly in a developing or crisis-affected country. Experience of working with UN entities or prominent international NGOs is desirable.

How to apply

Submit an application through the employer's application page before the closing date of 3 November 2026. The United Nations does not charge any fee at any stage of the application or recruitment process, so any request for payment should be disregarded. Take particular care when submitting personal information online, as emblems, logos, names and addresses can easily be copied and reproduced.