In brief

  1. A snagging claim is only as good as the records behind it: defected items, dates, who closed them and how.
  2. Walk a building the team handed over, pick three fixed defects and ask for the repair note and photo.
  3. Set the evidence you want in the tender document, so every bidder answers the same question before you compare anything.
Contents
  1. What does a snagging inspection claim actually prove?
  2. How do unverified claims show up in the finished work?
  3. How do you compare bidders on snagging evidence?
  4. What to do next

The fix is evidence, not impression. Ask for defect lists, closing dates and photographs from past jobs, then walk a building the team finished. Claims without records tell you nothing about how the next handover will go.

What does a snagging inspection claim actually prove?

It proves only that someone wrote the words. A snagging inspection is a room-by-room record made before handover: what is wrong, where it is, who fixes it and when it was checked again. Competence shows up in the record, not in the bid. On a project where supervision sits with one person and several jobs run at once, a thin snag list can pass unnoticed until doors, drains and wet areas are in daily use. Confirm how supervision is arranged on your own site by asking the project engineer.

Ask each bidder for the same four items:

  • A completed defect list from a past job, with dates and status
  • Photographs of defects before repair and after closure
  • The name of the person who signed off the closure
  • Permission to walk that building with the client or their representative

If a bidder cannot produce these, treat the claim as unverified. That shows a gap in the evidence you have been given, and you can close it before award rather than after handover. Confirm what your contract requires for inspection records and retention by reading its inspection clause and asking the project engineer.

How do unverified claims show up in the finished work?

They show up late, at the point where correction costs most. A team with no habit of recording defects tends to close items by eye, in a hurry, once the building is full of furniture and the client is ready to move in. Water finds the unsealed joint in a shower area, a door drags after the frame settles, and the drain outside holds water against the wall. Weather cycles and repeated wetting and drying can expose a weak external seal; confirm the detailing your project needs against the specification or with the project engineer.

The risk grows when the snag list is verbal. A verbal list leaves no trace of who agreed what. Ask for the list in writing, room by room, with a photograph of each item. Then agree the order of work: items that need access, such as wet area membranes and buried connections, should be fixed before finishes close over them. Walk the site and check the connection between the snag list and the actual rooms.

How do you compare bidders on snagging evidence?

Put the evidence request in the tender document so every bidder answers the same question. A short schedule works: past defect list, photographs, a referee who will allow a site visit, and the name of the person who will run inspections on your job. Score the answers before you open the commercial envelope, and record what each bidder showed.

Then test the person, not only the firm. Ask who will carry out the inspections, how many rooms they can cover in a day, and how they will report to the supervisor. General practice for handover inspections is a written list closed item by item, with a second check after repair, and the project's specification or engineer should confirm the format your job needs. Unverified capability is a due diligence risk you can remove with one written schedule.

What to do next

Write a one-page snagging evidence schedule and send it to every bidder before award. Ask for a past defect list, repair photographs, a referee for a site walk, and the name of the inspector for your job. Add the schedule to the tender documents, then score the answers before comparing bids. Ask the project engineer to confirm the inspection record format your contract expects.

Frequently asked questions

What should a snagging defect list contain?

A location, a description of the defect, the person responsible, the date raised, the date closed and a photograph after repair. The project's specification or engineer should confirm the exact format for your job.

Can a client visit a building the bidder handed over?

Ask the bidder for a referee who will allow a walk of a recent job. Pick three defects marked as fixed and ask to see the repair record and date. If no referee agrees, the snagging claim stays unverified.

How do you check the contract's inspection clause and confirm who signs off snagging work?

Read the inspection clause for the named supervisor and the sign-off role, then confirm both with the project engineer. If different people hold the two roles, put that in writing before award.

Local reporting: this article is written for building work in Garowe and Puntland. Ground conditions, prices and rules differ between places; confirm the details for your own site.